The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“Our room had a breathtaking view with a private balcony overlooking the river. It was the perfect spot to relax and enjoy the scenery.” view full review
Delicious Breakfast!
“The breakfast buffet was impressive, featuring a delightful spread of pastries and the option to order fresh eggs and pancakes, all included with our stay.” view full review
Charming Decor!
“The room was beautifully decorated with a cozy ambiance that immediately made us feel at home. The thoughtful touches added a special charm.” view full review
Great Amenities!
“The hotel provided complimentary chocolates each night and a free water station on every floor, making our stay even more enjoyable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Hiking
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Sun terrace
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Weinmarkt,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
Map view
street view
Weinmarkt,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
City landmarks
Square
Lion Monument
840 m
Event hall
Lucerne Culture and Congress Centre
690 m
Museum
Glacier Garden of Lucerne
1.1
km
Museum
Swiss Museum of Transport
2.3
km
Museum
Bourbaki Panorama
910 m
Museum
Alpineum
990 m
Church
Church of St. Leodegar
940 m
Park
Inseli Park
1.1
km
Kanonenstrasse
LA Collection'Air Art Park at Chateau Guetsch in Lucerne
750 m
Mall
Nationalquai
920 m
Haldenstrasse 31
St Mark's Church
990 m
Nearby
Bridge
Chapel Bridge
350 m
Bahnhofstrasse 11a
Jesuit Church
280 m
Bridge
Spreuer Bridge
320 m
Church
Franciscan Church
290 m
Museum
The Rosengart Collection
470 m
LucerneSwitzerland
Lake Lucerne
560 m
LucerneSwitzerland
Old Town Lucerne
130 m
Museum
Natur-Museum Luzern
260 m
Reusssteg 1
Nadelwehr Luzern
100 m
Public Building
Town Hall
120 m
Museum
Modern Art Museum
540 m
Museum
Historisches Museum Luzern
220 m
6004 Lucerne
Museggmauer
570 m
Square
Kornmarkt
100 m
Museggmauer
The Nine Towers
290 m
Hertensteinstrasse 30
Matthauskirche
470 m
Square
Schwanenplatz
380 m
Kapellpl. 1a
Saint Peters Church
310 m
Square
Muhlenplatz
120 m
Restaurants
Zunfthausrestaurant Pfistern
100 m
Kornmarkt 4
Valentino
20 m
Metzgerrainle 3
Mamma Leone
170 m
Muehlenplatz 12 6004 Luzern
Antipasteria la barca
80 m
Unter der Egg 6 6004 Lucerne
La Mannagia
90 m
Weinmarkt 9 Weinmarktplatz
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Cleanliness
Great location
Inconvenient restaurant location
Pricey dining experience
8.4/10
Great
Rooms
8.0
Location
9.4
Service
8.8
Dining
7.7
Guest reviews
8.4/10
based on 9 reviews
4.5/5
based on 1720 reviews
9.2
9.2/10 based on 1385 reviews
#5 of 71 hotels in Lucerne based on Tripadvisor
Jordan
United Kingdom,
February
2024
8.6/10
Staying at the hotel allowed us to soak up the gorgeous Lake Lucerne and even listen at night to opera coming from the church across the lake. The rooms were exceptionally clean and recommended for a couple, but the restaurant kitchen in the middle of the stairs was a bit inconvenient at times.
Rooms
9.0
The rooms were exceptionally clean and recommended for a couple, offering a chance to enjoy the beautiful views of Lake Lucerne and the sounds of opera from across the lake.
Service
8.0
The staff was very kind and accommodating, making our stay comfortable despite the small room size. They were helpful throughout our visit.
Location
10.0
The location was perfect, just a short walk from the railway station and steamer quay, right in the heart of the old town with easy access to bars and restaurants.
Dining
7.0
The dining experience was good with a lovely selection, although the price for the meal was a bit high considering the overall cost of our stay.
Facilities
9.0
The hotel offered beautiful decoration and attention to detail, ensuring a comfortable and pleasant atmosphere for guests.
Cleanliness
Inconvenient restaurant location
Marion
United Kingdom,
February
2024
8.2/10
The hotel was nice with friendly staff, had good service, and a great location near restaurants and attractions. The rooms lacked some decoration and needed an update, but were still comfortable.
Rooms
8.0
The rooms were clean and comfortable, always done early in the day giving us time to rest after outings.
Service
9.0
The service was nice and competent, immediately handling everything we needed for a great stay in Lucerne. Staff were friendly and accommodating.
Location
9.0
The location was ideal with restaurants, shopping, and top attractions close by, right on the river with views of the Jesuit church.
Dining
7.0
The dining was delicious, served on single small plates, although a bit costly. Continental options were great.
Facilities
8.0
The hotel had good facilities, such as room service and housekeeping.
Albert
United States,
February
2024
9.2/10
I had a wonderful stay at this hotel with its huge, modern, and well-decorated rooms. Everything was clean and very nice, making for a comfortable experience. The service was exceptional and very helpful, even going the extra mile to reserve a special lakeside table for our anniversary. The location is unbeatable, right in the heart of Lucerne, offering stunning views of the river, the Jesuit church, and the mountains. Dining was a bit pricey but worth it considering the quality. Overall, a great choice for a memorable stay in Lucerne.
Rooms
9.0
The rooms were functional, bright, and clean.
Service
10.0
The service was top-notch, very friendly, and always ready to assist.
Location
10.0
The location couldn't have been better, right in the heart of old town Lucerne with breathtaking views.
Dining
8.0
The dining experience was extraordinary, even though slightly expensive.
Facilities
9.0
The hotel offers great facilities for a comfortable and enjoyable stay.
Charles
United Kingdom,
October
2023
8.4/10
The hotel is located in Old Town, offering excellent views of the Chapel Bridge and the river. The rooms were a bit tight and not completely soundproof but were always clean early in the day, allowing for relaxation after morning outings. The service was kind and polite, assisting in securing a top-floor suite with air, although no help was provided with luggage. The location is ideal for exploring Old Town, with picturesque views of the church, mountains, and river. The dining experience was delightful, featuring a lovely selection and a chocolate fountain. The facilities are well-maintained, ensuring a pleasant stay.
Rooms
7.0
The rooms were a bit tight and not completely noise-proofed but always clean early in the day for rest.
Service
8.0
The service was kind and polite, helping secure a top-floor suite with air, although no assistance with luggage was offered.
Location
9.0
The location in Old Town provides excellent views of the Chapel Bridge, the old church, mountains, and lake.
Dining
9.0
The dining experience was very good with a lovely selection and a chocolate fountain.
Facilities
9.0
The facilities are well-maintained for a comfortable stay.
Dick
United States,
September
2023
8.2/10
The hotel had very average rooms for a 4-star rating, but they were beautiful, with a simple yet elegant decor and great facilities. The inclusion of a sauna and thoughtful amenities like an umbrella and universal charging adapter was very considerate.
Rooms
7.0
The rooms were beautiful and well-equipped, with a sauna for relaxation.
Service
9.0
The staff are friendly, professional, helpful, and courteous, offering various services like room service, dry cleaning, and airport shuttle.
Location
9.0
The hotel's location is marvelous, within walking distance to the main train station and offering spectacular views over the river, perfect for sightseeing and shopping.
Dining
8.0
The dining was expensive but fabulous, and the inclusive breakfast rate is highly recommended for its delicious offerings on a la carte order.
Facilities
8.0
The hotel offers great facilities for guests to enjoy during their stay.
Herbert
United Kingdom,
September
2023
8.4/10
I had a fabulous stay with stunning views at the hotel. The rooms were a bit small but had a delightful balcony overlooking the Chapel Bridge, mountains, and river. The service was top-notch, with thoughtful touches like rose petals on the bed. The location was perfect for exploring the town, right by the river and close to all major sites. However, the dining experience was a bit pricey and had some issues with crockery and understanding the menu.
Rooms
8.0
The rooms were fabulous with views of the Chapel Bridge, mountains, and river.
Service
9.0
The service was genteel, gracious, and very professional, with thoughtful gestures like rose petals on the bed.
Location
10.0
The hotel's location was perfect for exploring the town, right by the river and close to major sites.
Dining
7.0
The dining experience was a bit expensive and had some issues with crockery and menu clarity.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
view
pricey dining
James
United Kingdom,
August
2023
8.2/10
The hotel offers small but very nice and comfortable rooms. Despite some delay past check-in, the service was kind and helpful, especially Delia at the front desk and Jessica at breakfast. The location facing the river and city is excellent, providing a great view. The dining experience was good value considering the expenses in the area. The facilities are well-maintained.
Rooms
7.0
The rooms are small but very nice and comfortable.
Service
8.0
The service was kind and helpful, particularly Delia and Jessica.
Location
9.0
The hotel is facing the river and city, offering an excellent view.
Dining
8.0
The dining experience was good value for the area.
Facilities
9.0
The facilities are well-maintained.
Cyril
United Kingdom,
July
2023
9.0/10
The hotel is situated on level 4 overlooking the old town with two small windows, offering a great fan and clean rooms that look out onto a square in the old town part of the city. The accommodating and friendly service compensates for any shortcomings we encountered.
Rooms
9.0
The rooms were clean and had everything we needed, including a great fan. They provided a nice view of the old town square from level 4.
Service
9.0
The service was exceptional and very helpful for anything we could need during our stay. The staff was very friendly, helpful, and accommodating, making up for any shortcomings.
Location
10.0
The location was perfect, right in the middle of the old town, near everything, and with views overlooking the Jesuit church and river. Close to the main sightseeing spots and dining options.
Dining
8.0
Facilities
9.0
The hotel offers room service, dry cleaning, housekeeping, and laundry services, ensuring a comfortable stay with all necessary amenities available.
Mary
United States,
May
2023
8.0/10
I found the hotel charming with a lovely view of the lake from my room, though the balustrade was a bit obstructive. It was a little small and on the pricey side, but overall, a very nice place to stay.
Rooms
8.0
The room was charming but slightly small, overlooking the lake. The umbrella and universal charging adapter provided were very considerate.
Service
9.0
The service was professional and friendly. The staff, particularly the ladies at reception, were kind and very helpful.
Location
9.0
The location was terrific with a canal view and a view of Mt. It was a superb spot, though a little tricky to drive to through the pedestrian shopping streets.
Dining
7.0
The dining experience was good, keeping us full all day, although it was a bit expensive considering the room cost.
Facilities
7.0
The hotel provides cold buffet dishes. Despite being a little small, the facilities were sufficient and well-maintained.
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